FAQ

HOW DO I PLACE AN ORDER?​

  1. Please go the the SHOP link on the Menu and browse through what we have to offer.  
  2. When you see something you like or are interested in, just clink on item.  This will pull up the details of the item.  
  3. If you would like to purchase the item, click on the Add to Card button and it will place the item in your Shopping Cart.
  4. When you are done shopping, click on the Shopping Cart to the upper right corner of the website and you will see your items.  You will be able to view your order.  
  5. After review, click the Checkout button and you will be directed to our PayPal processing page to process your order.

PAYMENT AND SHIPPING

Our goal is to ship your order within 3 to 5 business days.

 

FAT-Tool orders are shipped with Canada Post or United States Postal Service. Delivery times are approximate. You can expect your order within 2 to 4 weeks.

RETURNS & REFUNDS

FAT-Tool

FAT-Tool offers a money-back guarantee. Our guarantee is that you are satisfied with your product. If you are not satisfied in any way, please contact us directly at info@fat-tool.com within 30 days of purchase for a full refund of the purchase price, less shipping and handling fees.


Please include your order information and any comments regarding the product. We will instruct you as to how to return the product for your refund. Please note that shipping and handling charges are not refundable and also apply to the return of the product. Only originally packaged product will be accepted upon return.



Damages to delivered product should be reported within 24 hours of receiving the goods.



Email us at info@fat-tool.com or call 1-905-356-4484.

© 2017 BY ANDYSCCS